*business days

Separate Colors:
Sort items by color to prevent bleeding. Wash dark and light colors separately.

Turn Inside Out:
Protect the outer surface and design by turning the garment inside out.

Gentle Cycle:
Use a washing machine with a gentle cycle to minimize stress on the fabric.

Cold Water:
Wash in cold water to prevent color fading and protect the fibers.

Mild Detergent:
Use a mild detergent designed for delicate fabrics. Avoid bleach and harsh chemicals.

1. Access the Sumibu Returns Center

Click here to visit our Returns Center. You will need to provide the email address used to place your order.

2. Submit Return Authorization Request

Once on the Returns Center page, request a return for the item(s) you wish to return.

3. Select Item(s) for Return

After entering your email address, select the specific item(s) you wish to return.

4. Receive Confirmation Email with Shipping Instructions

Once you've completed the return authorization request and selected the item(s), you will receive an email with detailed shipping instructions to guide you through the return process.

Non-returnable Goods

Please note that the following items cannot be returned:

• Socks
• Earrings
• Sale Products

Need Help?

If you encounter any issues or have further questions, please reach out to our customer support team. We are more than happy to assist you.