Product Returns

We offer refunds for returned goods in their original, unworn and unused condition within 14 days.

We'll deduct the cost of return shipping fees from your refund, and we recommend using recorded delivery.

To begin the return process, kindly follow the steps outlined below:

· Access the Sumibu Returns Center: Click here to visit our Returns Center on the Sumibu website. To do this, you'll need to provide the email address that was used to place your order.

· Submit Return Authorization Request: Once you're on the Returns Center page, please proceed to request a return for the item(s) you would like to return. 

· Select Item(s) for Return: After entering your email address, you will be prompted to select the specific item(s) that you wish to return.

· Confirmation Email with Shipping Instructions: Once you've completed the return authorization request and selected the item(s), an email will be sent to you. This email will contain comprehensive shipping instructions to guide you through the return process.

By following these straightforward steps, you can initiate your return seamlessly. Should you encounter any issues or have further questions, please don't hesitate to reach out to our customer support team, and we'll be more than happy to assist you.

Thank you for choosing Sumibu, and we hope to serve you better in the future!

Non-returnable goods

- Socks

- Earrings

- Sale Products

Please note that return shipments are at your own expense.

We'll deduct the cost of return shipping fees from your refund, and we recommend using recorded delivery.