*business days

Wash at or below 30 °C (86 °F) (US, 1 dot, ●)
Iron at low temperature
Tumble drying (low temperature)
Do not bleach

We believes that buying clothes is an experience, which is why we put a lot of care and thought into details and your experience as customer. Some things you will only notice when owning a piece. Handle with love & care.

1. Access the Sumibu Returns Center

Click here to visit our Returns Center. You will need to provide the email address used to place your order.

2. Submit Return Authorization Request

Once on the Returns Center page, request a return for the item(s) you wish to return.

3. Select Item(s) for Return

After entering your email address, select the specific item(s) you wish to return.

4. Receive Confirmation Email with Shipping Instructions

Once you've completed the return authorization request and selected the item(s), you will receive an email with detailed shipping instructions to guide you through the return process.

Non-returnable Goods

Please note that the following items cannot be returned:

• Socks
• Earrings
• Sale Products

Need Help?

If you encounter any issues or have further questions, please reach out to our customer support team. We are more than happy to assist you.